r bajji Privacy Policy —
Your Data, Protected and Respected
At r bajji, protecting the personal data of every player in Bangladesh is a core part of how we operate. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used and stored, and what rights you hold over your own data. We believe in full transparency — no hidden practices, no surprises.
SSL Encryption
All data transmitted between your device and r bajji is protected by industry-standard TLS/SSL encryption, ensuring your personal and financial information stays private in transit.
Secure Data Storage
Your personal data is stored on protected servers with strict access controls. Only authorised r bajji personnel with a legitimate need may access identifiable player information.
No Unauthorised Selling
r bajji does not sell, rent, or trade your personal data to third-party advertisers or marketing agencies. Your information is used solely to deliver and improve our platform services.
KYC Data Protection
Identity documents submitted during KYC verification are handled with the highest level of care, stored securely, and used exclusively for age and identity verification purposes.
Cookie Transparency
r bajji uses cookies solely to improve platform performance and your browsing experience. We explain every cookie category clearly in this policy so you know exactly what is active on your session.
Your Rights Respected
You have the right to access, correct, or request deletion of your personal data at any time. r bajji has a dedicated process for handling all data subject requests promptly and transparently.
Information We Collect
r bajji collects personal data from players operating in Bangladesh through several channels: directly when you register an account or contact support, automatically as you use the platform, and through payment processing intermediaries when you make deposits or withdrawals. We collect only the information that is genuinely necessary for the purposes described in this Privacy Policy.
Registration and Account Data
When you create an r bajji account, we collect the following information:
- Your full legal name as provided during registration
- Date of birth (used to verify that you meet the 18+ age requirement)
- Mobile phone number registered in Bangladesh
- Email address
- Username and encrypted password
- Account preferences and communication settings
Identity Verification (KYC) Data
Before processing your first withdrawal, r bajji is required to verify your identity. During KYC, you may be asked to provide:
- A scanned copy or clear photograph of a valid government-issued photo ID (National Identity Card, passport, or driving licence)
- Proof of address (utility bill, bank statement, or similar document dated within 90 days)
- A selfie or live photograph for facial verification purposes in some circumstances
KYC documents are processed and stored securely. They are used exclusively for identity, age, and address verification and are never used for marketing or shared with third parties outside of the verification workflow.
Transaction and Financial Data
r bajji records all deposit and withdrawal transactions associated with your account. This includes the transaction amount in Bangladeshi Taka (৳), the payment method used (bKash, Nagad, Rocket, or Upay), transaction timestamps, and partial masked identifiers from the payment provider sufficient to associate the transaction with your account. Full payment credentials (such as your mobile banking PIN) are never stored by r bajji — these are processed directly by the relevant payment provider.
Gameplay and Betting Data
We record your in-platform activity, including bets placed, markets wagered on, game sessions, bet results, bonus activations, and wagering history. This data is used to manage your account, resolve disputes, detect fraud, and improve the r bajji platform experience for all players in Bangladesh.
Technical and Device Data
When you access r bajji via a browser or mobile device, we automatically collect certain technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This data helps us detect suspicious login attempts, ensure platform stability, and optimise the interface for Bangladeshi users across a range of devices.
Communications Data
If you contact r bajji customer support via live chat or email, we retain a record of that communication — including the content of messages, the time and date, and the resolution outcome. This allows us to maintain service quality and refer back to prior interactions when resolving ongoing queries.
How We Use Your Data
r bajji uses the personal data collected from players solely for the purposes described below. We do not use your data in ways that are inconsistent with these stated purposes without first obtaining your consent or unless required to do so by applicable law.
| Purpose | Data Used |
|---|---|
| Account Creation & Management | Registration data, contact details, account preferences |
| Age & Identity Verification | Date of birth, KYC documents, selfie/photo |
| Payment Processing | Transaction data, masked payment identifiers |
| Fraud Detection & Prevention | Technical data, IP address, gameplay patterns, transaction history |
| Customer Support | Account data, communications history, transaction records |
| Regulatory Compliance | KYC documents, financial records, communications logs |
| Platform Improvement | Technical data, gameplay data, session analytics |
| Responsible Gaming | Gameplay patterns, deposit frequency, self-exclusion status |
| Promotional Communications | Email address, contact preferences (only where consent given) |
Promotional Communications
r bajji may send you emails or in-platform notifications about bonuses, seasonal promotions (such as BPL season offers or Eid celebrations), and platform updates. You may opt out of marketing communications at any time by updating your notification preferences in the account dashboard or by contacting our support team. Opting out of marketing communications does not affect transactional or account-essential notifications, which will continue to be sent as needed.
Automated Decision-Making
r bajji uses automated systems to assist in fraud detection, responsible gaming monitoring, and bonus abuse prevention. These systems analyse patterns in account activity and flag cases for human review where anomalies are identified. No fully automated decision that produces a significant legal or financial effect on your account is made without human review by a qualified member of the r bajji compliance team.
Legal Basis for Processing
r bajji processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing activity:
Contractual Necessity
The majority of the data processing described in this Privacy Policy is necessary to perform the contract between r bajji and you as a registered player. This includes account creation, payment processing, KYC verification, bet settlement, and customer support. Without processing this data, r bajji cannot provide the services described in the Terms & Conditions to which you have agreed.
Legitimate Interests
r bajji processes certain categories of data on the basis of legitimate interests — specifically, our interest in protecting the integrity of the platform, preventing financial crime, detecting fraud, and improving platform performance. Where we rely on legitimate interests, we have assessed that those interests are not overridden by your fundamental rights and freedoms, taking into account the safeguards we apply.
Legal Obligation
In some cases, r bajji is required by applicable law or regulatory obligation to process and retain your data. This includes maintaining financial transaction records for anti-money-laundering (AML) compliance, retaining KYC documents for the legally required retention period, and cooperating with lawful requests from authorities.
Consent
Where we send you marketing communications or use non-essential cookies, we do so on the basis of your consent. You may withdraw your consent at any time without affecting the lawfulness of processing that occurred before withdrawal. Withdrawal of consent for marketing communications does not affect your access to the r bajji platform.
Data Sharing & Disclosure
r bajji does not sell, rent, or trade your personal data to third parties for their own commercial use. We share your data only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.
Payment Service Providers
When you make a deposit or request a withdrawal, your transaction data is shared with the relevant mobile financial service provider — bKash, Nagad, Rocket, or Upay — to the extent required to process the payment. These providers operate under their own privacy policies and data protection obligations. r bajji does not share your full account data or gaming history with payment providers.
Identity Verification Partners
r bajji may use third-party KYC technology providers to assist with the identity and age verification process. These partners are bound by strict data processing agreements and may only use your KYC data for the specific purpose of completing the verification check on r bajji's behalf. They are prohibited from using your data for any other purpose.
Technology and Infrastructure Providers
r bajji relies on cloud hosting, database management, and cybersecurity service providers to operate the platform. These providers may process certain technical and account data as data processors acting on r bajji's instructions. All such providers are contractually bound to implement appropriate security measures and to process data only as directed by r bajji.
Game Content Providers
The r bajji platform integrates live casino and slot content from providers including Evolution Gaming, Pragmatic Play, and Ezugi. Certain session data (such as game round IDs and bet amounts) may be shared with these providers for the purposes of game operation, dispute resolution, and fair play certification. Personal data beyond what is technically required for game delivery is not shared with game providers.
Legal and Regulatory Disclosures
r bajji may disclose your personal data to law enforcement agencies, regulatory authorities, or other government bodies where required to do so by applicable law, court order, or legal process. We will notify you of such disclosures where we are legally permitted to do so. We may also disclose data where we reasonably believe it is necessary to prevent or detect fraud, money laundering, or other serious criminal activity.
Cookies & Tracking Technologies
r bajji uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, to analyse how the site is used, and to help detect fraudulent or suspicious activity. This section explains what types of cookies we use and how you can manage your cookie preferences.
What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your preferred language, login status, or session settings — across multiple pages or between different visits. Cookies do not contain executable code and cannot directly access other files on your device.
Types of Cookies Used by r bajji
| Cookie Category | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent CSRF attacks, load-balance server requests | Yes — cannot be disabled |
| Functional | Remember your language preference, display settings, and notification choices | Optional |
| Analytics | Understand how players navigate the platform, identify popular pages and features, measure session duration | Optional |
| Security | Detect unusual login patterns, flag suspicious device behaviour, support fraud prevention systems | Yes — cannot be disabled |
Managing Cookies
You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies, although doing so may affect the functionality of the r bajji platform — for example, you may be required to log in again on each visit if session cookies are cleared. Strictly necessary and security cookies cannot be disabled without materially impairing your access to the platform.
For guidance on managing cookies in your specific browser, refer to your browser's help documentation. Common browsers used by players in Bangladesh include Chrome, Firefox, Safari, and Samsung Internet.
Data Retention
r bajji retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods below reflect both operational necessity and compliance requirements.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of account + 5 years after closure | Legal compliance and dispute resolution |
| KYC Identity Documents | 5 years from date of verification | AML regulatory obligation |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligation |
| Gameplay and Betting History | 5 years from account closure | Dispute resolution and fair play audits |
| Customer Support Communications | 3 years from last interaction | Service quality and dispute evidence |
| Technical / Device Logs | 12 months on a rolling basis | Security monitoring and fraud detection |
| Marketing Consent Records | Duration of consent + 2 years | Demonstrating lawful basis for communications |
Once the applicable retention period has expired, r bajji will securely delete or anonymise the relevant data so that it can no longer be associated with your identity. Anonymised and aggregated data (from which no individual can be identified) may be retained indefinitely for statistical analysis and platform improvement purposes.
Your Privacy Rights
As a player on r bajji, you hold a number of rights in relation to your personal data. r bajji is committed to respecting and facilitating these rights in a timely and transparent manner. To exercise any of the rights listed below, please contact our Data Protection team using the details in the Contact & DPO section.
Right of Access
You have the right to request a copy of the personal data that r bajji holds about you. This includes your account registration data, KYC information, transaction history, and communications records. We will provide this information within 30 days of a verified request, free of charge for the first request in any 12-month period.
Right to Rectification
If any personal data held by r bajji is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details — such as your email address or phone number — directly through the account dashboard. For corrections to KYC or identity data, please contact our support team directly.
Right to Erasure
You may request that r bajji delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis applies. Please note that erasure requests may not be fulfilled in full where r bajji is required by law to retain certain data for the periods described in the Data Retention section.
Right to Restriction of Processing
In certain circumstances — such as while the accuracy of your data is being contested, or where you have objected to processing — you may request that r bajji restrict its use of your data to storage only, pending resolution of the relevant issue.
Right to Data Portability
Where processing is based on your consent or contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format. This right applies to data you have actively provided to r bajji (such as registration data) rather than data that is inferred or generated as a result of your activity.
Right to Object
You have the right to object to the processing of your personal data where r bajji relies on legitimate interests as the legal basis for that processing. You also have an unconditional right to object to processing for direct marketing purposes at any time, with no need to provide a reason.
Data Security
r bajji implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. While no online platform can guarantee absolute security, r bajji applies industry-standard practices to minimise risk at every layer of the platform.
Technical Measures
- TLS/SSL encryption — All data transmitted between your browser or device and the r bajji platform is encrypted in transit using current TLS protocols.
- Encrypted storage — Sensitive data fields (including passwords, which are hashed and salted, and KYC document files) are encrypted at rest.
- Access controls — Access to personal data within r bajji's systems is restricted on a strict need-to-know basis. Role-based access controls are enforced, and all access to sensitive records is logged and auditable.
- Intrusion detection — r bajji operates continuous network monitoring and intrusion detection systems to identify and respond to suspicious activity in real time.
- Regular security testing — The r bajji platform undergoes regular security assessments to identify and remediate vulnerabilities before they can be exploited.
Organisational Measures
- All r bajji personnel who have access to personal data are subject to confidentiality obligations and receive training on data protection best practices.
- Third-party service providers who process data on r bajji's behalf are subject to data processing agreements requiring them to implement equivalent security standards.
- r bajji maintains an internal incident response plan to ensure that any personal data breach is identified, contained, and reported promptly.
Your Role in Account Security
While r bajji implements robust platform-side security measures, the security of your account also depends on the steps you take to protect your login credentials. You should use a strong, unique password for your r bajji account, avoid sharing your credentials with anyone, and log out of your account when using shared or public devices. If you suspect that your account has been accessed without your authorisation, contact our 24/7 support team immediately.
Contact & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the way r bajji handles your personal data, please contact our Data Protection team. We are committed to resolving all privacy-related enquiries promptly and transparently.
How to Reach Us
Our Data Protection team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6). You may contact us through the following channels:
- Live Chat: Available directly through your r bajji account dashboard — the fastest way to reach us for urgent privacy matters.
- Email: support at r-bajji.com — please include "Privacy Request" in the subject line so your message is routed to the correct team.
- Phone / WhatsApp: +880 1700 000000 — available during BST business hours for verbal enquiries.
What to Include in Your Request
To allow us to locate your records and verify your identity before processing your request, please include the following in any data subject request you submit:
- Your full name as registered on your r bajji account
- Your r bajji username or account ID
- The email address or phone number linked to your account
- A clear description of the specific right you wish to exercise (e.g., access, rectification, erasure)
- Any relevant dates or context that will help us identify the data concerned
Changes to This Privacy Policy
r bajji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will notify registered players by email and display a prominent notice on the r bajji platform for a minimum of 30 days following the update. The effective date at the top of this policy will be updated accordingly.
We encourage you to review this Privacy Policy periodically so that you remain informed about how r bajji protects your data. Your continued use of the r bajji platform after a policy update constitutes your acknowledgement of the revised terms.
Ready to Play on a Platform That Respects Your Privacy?
r bajji combines top cricket betting, live casino, and slots with robust data protection — giving Bangladesh players a safe, trusted, and fully transparent gaming experience.