Responsible Gaming at
r bajji — Play Smart, Stay Safe

Our Commitment to Responsible Gaming

r bajji believes that online gambling should be an entertaining leisure activity — never a source of financial stress, personal harm, or family conflict. As Bangladesh's leading online cricket betting and live casino platform, we take our responsibility toward every player extremely seriously. This Responsible Gaming policy sets out the tools, guidelines, and support systems that r bajji has put in place to protect our players and promote healthy gambling habits.

Gambling involves financial risk by its very nature. While the majority of r bajji players enjoy betting on BPL, IPL, and other cricket events as a form of entertainment within their personal means, we recognise that a minority of individuals may develop patterns of behaviour that cause harm. r bajji is committed to identifying those patterns early and providing practical intervention tools to help players regain control before problems escalate.

Our responsible gaming framework covers age verification, spending controls, time management tools, and access to professional support. Every tool described in this policy is available free of charge to all registered r bajji users in Bangladesh. We actively encourage all players to familiarise themselves with these tools and to use them proactively — not only when problems arise, but as a standard part of managing their r bajji account responsibly.

18+ Age Restriction

r bajji is strictly an adults-only platform. You must be 18 years of age or older to register an account, place bets, or access any gaming content on r bajji. This rule applies to all players across Bangladesh without exception. Underage gambling is illegal, harmful, and something r bajji works actively to prevent.

How We Enforce the Age Restriction

r bajji enforces the 18+ requirement through a combination of registration controls and identity verification. During the registration process, all players are required to confirm their date of birth. Before processing any withdrawal, players must complete KYC (Know Your Customer) identity verification by submitting a valid government-issued photo ID — such as a National Identity Card, passport, or driving licence — that confirms they are 18 years of age or older.

Any account found to belong to a player under 18 years of age will be closed immediately, all funds will be returned via the original payment method where legally permissible, and the account will be permanently blocked from re-registration.

Protecting Minors in Your Household

If you share a device or household with individuals under 18, r bajji strongly recommends taking the following precautions:

• Always log out of your r bajji account when you have finished a session, especially on shared devices.
• Keep your r bajji username and password strictly confidential — do not share login credentials with family members or friends.
• Consider installing parental control software on shared devices. Well-known options include Net Nanny, Kaspersky Safe Kids, and Google Family Link, which can restrict access to gambling websites entirely.
• If you believe a minor has accessed or attempted to access r bajji, contact our support team immediately so we can take appropriate action.

Recognising the Warning Signs of Problem Gambling

Problem gambling can develop gradually and may not be immediately obvious — even to the person experiencing it. r bajji encourages all players to periodically reflect on their gambling habits and to be alert to the warning signs listed below. Recognising a problem early is the most effective first step toward addressing it.

If you answered yes to one or more of the questions above, we strongly encourage you to make use of r bajji's responsible gaming tools — particularly the deposit limit, time-out, and self-exclusion features described in the sections below. You may also wish to contact one of the support organisations listed in the Support Resources section of this page.

Deposit Limits

Deposit limits are one of the most practical and effective tools available to r bajji players who want to maintain control over their gambling expenditure. By setting a cap on how much you can deposit into your r bajji account over a given period, you can ensure that gambling stays within your personal financial budget — regardless of how a session is going.

Available Limit Types

Increasing or Removing Limits

Reducing your deposit limit takes effect immediately. This ensures that a player acting impulsively during a losing session cannot quickly reverse a protective decision. However, if you request an increase to an existing deposit limit — or wish to remove a limit entirely — r bajji applies a mandatory 7-day cooling-off period before the change takes effect. This deliberate delay gives you time to reconsider and ensures that limit increases are considered decisions rather than reactive ones.

Time-Out Features

Sometimes, the most effective form of responsible gaming is simply stepping away from the platform for a defined period. r bajji's time-out feature is designed for players who feel they need a short break from gambling but do not wish to pursue a longer self-exclusion. A time-out is a temporary, voluntary suspension of your account's gaming activity.

Session Time Limits

In addition to deposit controls, r bajji allows players to set a maximum session duration — the amount of time you can remain logged in and actively gaming in a single sitting. When your session limit is reached, the platform will display a full-screen alert and automatically log you out. The session timer resets with each new login, allowing you to take a real break between sessions rather than resuming immediately.

Short Time-Out Periods

For a more structured break, r bajji offers the following time-out options:

During any time-out period, your r bajji account remains open but all betting, casino, and deposit functions are disabled. Pending withdrawals will continue to be processed normally. Marketing communications are automatically paused for the duration of the time-out. You will not be able to reverse a time-out once it has been activated — this is by design to ensure the protection it provides is genuine.

Self-Exclusion

Self-exclusion is r bajji's most powerful responsible gaming tool — and the one we most strongly recommend for players who believe their gambling has become, or is at risk of becoming, a problem. Choosing to self-exclude takes genuine courage and is one of the most positive decisions a player can make for their own wellbeing and the wellbeing of their family.

What Happens When You Self-Exclude

When you activate self-exclusion on your r bajji account:

• Your account is immediately suspended. All login attempts will be blocked for the full duration of the exclusion period.
• All marketing communications — including promotional emails, SMS notifications, and bonus alerts — are permanently halted for the duration of your exclusion.
• Any pending withdrawal requests at the time of self-exclusion will continue to be processed to your nominated bKash, Nagad, Rocket, or Upay account.
• Your remaining account balance is preserved and will be available to you when your self-exclusion period ends and your account is reinstated, should you choose to return.
• r bajji will make reasonable technical efforts to prevent the re-registration of a new account under your name, mobile number, or identity documents during the exclusion period.

Self-Exclusion Duration Options

How to Request Self-Exclusion

Self-exclusion can be requested in any of the following ways:

1. Account Dashboard: Navigate to Account Settings → Responsible Gaming → Self-Exclusion. Select your preferred duration and confirm. The exclusion is activated immediately.
2. Live Chat: Contact our 24/7 support team via the live chat function inside your account dashboard and state clearly that you wish to self-exclude. Our agent will process the request on the spot.
3. Email: Send a request to support at r-bajji.com with the subject line "Self-Exclusion Request". Include your full name, username, and preferred exclusion duration. We will action your request within 24 hours.

Support Resources

If you believe gambling has become a problem for you or someone you care about, professional help is available. r bajji actively encourages players to seek independent support from qualified organisations. The following resources provide confidential guidance and are not affiliated with r bajji.

Seeking Help — What to Do First

If you are in Bangladesh and concerned about gambling-related harm, we recommend taking the following immediate steps:

1. Activate a time-out or self-exclusion on your r bajji account via the dashboard or by contacting our live support team.
2. Speak openly with a trusted family member or close friend about your situation — social support is one of the most effective factors in recovery.
3. Consult a healthcare professional or mental health counsellor. In Bangladesh, mental health services are available through the National Institute of Mental Health (NIMH) in Dhaka and through various private clinics in cities including Chittagong, Sylhet, Rajshahi, and Khulna.
4. Consider joining a community support group for individuals affected by gambling-related issues.

r bajji Support Channels

Our dedicated responsible gaming support team is available at all hours on Bangladesh Standard Time (BST, UTC+6). We handle all responsible gaming requests with complete confidentiality and without judgement.

Tips for Responsible Play

Responsible gaming is not only about reacting to problems after they arise — it is about building healthy habits from the very beginning of your r bajji journey. The following practical tips are designed to help every player in Bangladesh enjoy cricket betting, live casino, and slots as a fun, sustainable leisure activity.

Before You Start Each Session

• Set a budget: Decide in advance how much money you are comfortable spending during the session. Treat this amount as the cost of entertainment — exactly like a cinema ticket or a meal out — and accept that it may not come back.
• Set a time limit: Decide how long you will play before you begin. Use r bajji's session timer feature to enforce this limit automatically so that you do not lose track of time.
• Check your emotional state: Avoid gambling when you are stressed, upset, tired, or under the influence of alcohol. Emotional decision-making leads to poor betting choices and increases the likelihood of chasing losses.

During Your Session

• Never chase losses: If you have reached your session budget, stop. Attempting to recover losses by placing larger or more frequent bets is one of the most common paths toward problem gambling.
• Take regular breaks: Step away from the screen every 30–45 minutes. Short breaks help you maintain perspective and prevent the kind of prolonged immersion that makes time and money harder to track.
• Keep track of your spending: r bajji's account dashboard displays a full transaction and betting history. Review it regularly so you always have an accurate picture of how much you have deposited and wagered.
• Treat wins as a bonus: Winnings are not guaranteed income. If you win, consider withdrawing a portion rather than reinvesting all of it into further bets.

General Healthy Gambling Habits

• Gamble only with disposable income — never with money allocated for rent, household bills, loan repayments, or daily expenses.
• Balance your gambling activity with other leisure activities. Cricket betting on r bajji should be one of many enjoyable pastimes, not a dominant preoccupation.
• Be honest with yourself and with your family about how much time and money you spend on gambling.
• Review your deposit limits periodically and adjust them downward if you feel your spending has crept above a comfortable level.
• If you ever feel the urge to hide your gambling from others, treat that impulse as a warning sign and consider activating a time-out or reaching out to our support team.